Waterfront 2BR Condo | Garage Parking | Laval Riverfront | Pets Welcome

Check-in was confusing and the door lock did not work. I had to use pliers to lock/unlock the door. A repair was scheduled then rescheduled for “the next few days.” I pressed the issue and it was repaired that night. Sadly, the problems continued and the property did not live up to the luxury experience advertised.There was no guest handbook, no information about where to dispose of or take out household trash for city pickup. We were not informed before arrival that sewer cleaning would occur while we were moving in. We could not use the advertised garage because a broken grate protruded upward and appeared capable of puncturing a tire.The living room had modular furniture and the only illumination in that room came indirectly from leaving the hallway and kitchen lights on. Bathroom lighting was just as poor.Several fixtures felt poorly installed or maintained. The bedside lighting required a USB port and produand the closets had plastic retail hangers. One bedroom’s mattress cover had a large yellow stain and noticeably thinned material in that area.The kitchen was another disappointment for a luxury property. There were cheap “Corelle” dishes, a cutting board that was 4 x 8”, one small-cavity ice tray, 4 coffee pods and a dorm room microwave.Overall, the lack of advanced communication, maintenance concerns and cheap furnishings, made this stay feel far below luxurious value promised. I would not recommend this property to travelers seeking a genuine luxury stay.